Third-Parties? I’m Speaking Your Language, Business

Published on May 30th, 2025

Introduction

When it comes to working with third-party vendors and partners, businesses often face communication challenges. Technical jargon, complex contracts, and risk management terminology can make collaboration feel like a foreign language. But successful third-party relationships depend on clear, simple, and effective communication. This article explores how businesses can bridge the language gap with their third parties to build stronger partnerships and drive better outcomes.

Understanding the Communication Gap

Many misunderstandings arise because third parties and businesses speak different “languages.” Vendors might use technical or industry-specific terms that business teams find confusing. On the other hand, business leaders focus on goals, costs, and results that may be overlooked by technical teams. This disconnect can lead to missed expectations, delays, and increased risks.

Simplifying the Language

The key to overcoming communication barriers is simplicity. Businesses should encourage their teams to translate technical jargon into plain language that everyone understands. Using clear definitions, visual aids, and real-world examples helps ensure all parties are on the same page. This approach not only improves collaboration but also speeds up decision-making.

Aligning Goals and Expectations

Effective communication also means aligning on goals from the start. Business teams need to clearly explain their objectives and constraints, while third parties should openly share their capabilities and limitations. When expectations are transparent, both sides can work toward shared success and avoid surprises.

Leveraging Technology for Clearer Communication

Technology tools like collaboration platforms, dashboards, and automated reporting can enhance communication. These tools provide real-time updates and centralized information, making it easier to track progress and address issues promptly. By using technology wisely, businesses can maintain transparency and foster trust with third parties.

Training Teams to Speak Both Languages

Investing in training helps employees become fluent in both business and technical languages. Cross-functional training programs encourage understanding of different perspectives and promote empathy. This skill is vital for building bridges and resolving conflicts between business and vendor teams.

Conclusion

Third-party relationships thrive on clear and honest communication. By speaking a common language, simplifying jargon, aligning goals, and leveraging technology, businesses can strengthen partnerships and reduce risks. When both sides understand each other, third-party collaborations become more efficient, productive, and successful. Speaking your third parties’ language is not just smart — it’s essential for business growth.